I'm not able to send or receive images (pictures) or group text! How do I upgrade my plan from the Gabb Plan (basic) to the Plus Plan

Hi there!

REMINDER: To be able to send/receive images and participate in group texting you must be on the Plus Plan and have a Z2 phone.

To upgrade your plan from the Gabb Plan to Plus Plan please chat with us as we will need to upgrade your plan and get you your device's MMS passcode.

Once you have the passcode from us and your plan has been upgraded you may follow these instructions:

Activating MMS

All Gabb Z2 devices are capable of MMS, but this feature is disabled by default. It is disabled at a software level and must be enabled through the following steps:

1. Go to the phone app and enter ​*983*673636#​ into the dialer. A message saying ​“The Emode is enable”​ will pop up near the bottom of the screen.

2. Clear the input and enter *​ 983*865625667#​ into the dialer, then the Unlock MMS prompt will appear. Enter the ​MMS PASSWORD ​provided by Gabb the click “Confirm”. If the password is correct, the device will reboot. A unique password will be provided by ZTE with each IMEI.

3. After rebooting, MMS is activated