Q: Does the phone come active?
A: When selecting a number you have two options - request a new number from zip code or keep an existing number (request a port in). If selecting to get a new number the phone will ship active. The phones activate upon shipping, not ordering.
Q: Can I order a phone now and activate later?
A: Currently for the 2021 holiday season we do offer a delayed activation! During the checkout process you may select Delayed Holiday Activation before submitting your order. The device(s) will then activate on December 20th 2021 instead of immediately upon shipping.
Q: I'm paying for a month service up front. What month am I paying for?
A: This is best explained by understating Prorate: