The following article covers the following:
-A summary of Gabb ID
-How to create a Gabb ID
-Frequently asked questions
What is Gabb ID
Gabb ID is a user-specific secure account that provides additional services for your child, including cloud backup of their contacts, phone settings, photos, and videos. In the future, this Gabb ID will also be used for other kid-safe services that you may choose to add to your child’s account.
How do I create a Gabb ID?
Using the Gabb ID App on your Gabb Phone, you can create a Gabb ID when you first open the Gabb ID App. For the Gabb Phone Plus, you also set up a Gabb ID during the initial set up of the phone.
Steps for first time creation:
1. Open the Gabb ID App
*note - you must be connected to WiFi on your Gabb Phone (Z2) when opening the Gabb ID App to create your Gabb ID.
2. Click on the “Create a Gabb ID” button.
3. Enter a username and password. *Please note that the user name must be unique, if you get an error message the username is most likely already taken.
4. Enter verification code. This code is sent to the parent/account holder email. This is the Parent Gabb Account - the email that was first setup during the initial checkout experience with Gabb.
5. Finish setup
This Gabb ID will be specific to the child (or device user). All Gabb IDs are tied to the Parent Gabb Account (email) that is set up when initially purchasing and becoming a Gabb customer.
What if I use the phone for myself instead of a child?
If you are the purchaser of the Gabb Phone or Gabb Phone Plus and you use it for yourself instead of a child, you may sign into Gabb ID using your standard Parent Gabb Account credentials. These are the same credentials you use to manage your account on the Gabb Wireless website. There is no need to create a separate Gabb ID.
A visual example:
The following visual shows the setup of a mother (Mary) and her two children who are Gabb Phone users (Sally and Jonny)
Gabb ID login help and other FAQs
Q: I’m trying to create a Gabb ID on my Gabb Phone but my parents aren't getting the code sent to their email?
A: Have your parent check the email address on their Gabb Account by logging in to the Gabb Wireless MyAccount Parent Portal at gabbwireless.com/account. Also have them check their spam/junk folder!
Q: I created a Gabb ID on my Gabb Phone but forgot it. Now what?
A: Have your parent log in to the Gabb Wireless MyAccount Parent Portal at gabbwireless.com/account to see your Gabb ID username.
Q: I forgot my Gabb ID password. How do I reset it?
A: Have your parent log in to the Gabb Wireless MyAccount Parent Portal at gabbwireless.com/account and there will be an option for them to reset your password.
Q: Do I need to pay for a Gabb ID?
A: No, a Gabb ID is free. However, Gabb subscription services such as Gabb Cloud do have a monthly cost.