FAQs (General Questions, Plans and Service)

Purchasing a Gabb Device FAQs

• Do Gabb devices have a warranty on them?
• What will my Gabb device’s phone number be?
• If I requested to port in (keep) an active phone number, how do I complete the number transfer process once my Gabb device arrives?

Customer Support FAQs

• What is needed when reaching out to Gabb Support for help?
• What are Gabb Support's live operating and holiday hours?
• Can I interact with a real person?
• How do I cancel my service?
• How do I make a return?

Gabb Phone FAQs

• Does the Gabb Phone have a camera?
• Does the Gabb Phone have access to the internet? App stores?

Gabb Watch FAQs

• Does the Gabb Watch have a voicemail?
• How do I set up the watch faces?
• Can I get the custom screensavers without purchasing a band?
• Is the Gabb Watch compatible with any network?
• Why doesn’t the Gabb Watch pair with the Gabb Phone?
• If my kid has a Gabb Phone, will the Gabb Watch have its own number or the same number as the phone?

See all 11 articles

General

• Does the Gabb Phone have apps?
• Is Gabb anti social media?
• Where can I purchase a Gabb Device?
• Can you guarantee that Gabb Devices are really safe?

Plans / Service

• Multiple line discount - family plan
• Can I buy a phone now and activate later? Does the phone come active?
• Does Gabb Wireless require a long term contract?
• Phone Plans - Monthly Subscription Prices. Add MMS.
• Cancel/Suspend My Service
• I'm not able to send or receive images (pictures) or group text! How do I upgrade my plan to include MMS?

See all 8 articles

Other

• Gabb Phone and Apple users (iPhone, iMessaging etc)
• Lost packages and shipping insurance
• Reasons a GPS location may fail
• Common Pairing Issues Troubleshooting
• All device pairing videos
• Gabb Guard - Gabb's Spam Filtering Efforts

See all 7 articles