General Troubleshooting and Self Help
- Safe Mode
- Can't log into my My Account ; Forgot Username and or Password
- Troubleshooting a "Hotlined" Account
- Troubleshooting a "No Mobile Network Available" Error
- How to remove/insert your SIM card?
- How to remove/insert your battery?
- My phone won't call and/or receive texts.
- I'm trying to access Emergency Contacts from the locked screen - it's not working.
- Turn off amber alerts